Noise at night from nearby night club. Eggs/ hotplate were not covered at breakfast.
The room was spacious with a sofa and coffee table.
We loved staying there
A non-slip mat and grab rail in the bath for when the shower is used
Delightful Hotel in the heart of Rethymno, with excellent Restaurant.
Would have liked a tea/coffee making facility in the room. It is an easy way of making people happy.
I was very comfortable and enjoyed everything whilst at the property. Very helpful staff.
An enjoyable stay but don’t expect perfection . The hotel is a little dated .
Could have been cleaner and better maintained. A little tired .
The staff were fantastic .
Carl Johann Philipp Steffen
Quit place in the middle of Rethymno oldtown
beautiful stay for one week in a real friendly atmosphere! Thank you all😊
Lots of small problems but overall a very pleasant place to stay.
Chairs in restaurant uncomfortable. Shower in room was not fully functional. Light in bathroom didn't work. Plug in basin faulty. Sharp hidden corners of bed regularly skinned shins!
Staff were very friendly. Chambermaid realised we were trying to cushion the sharp bed corners and did so for us with spare towels.
Elegant stay at Venetian palazzo
Expectable for old town, there is not much parking but an affordable pay lot is close by and in the evening the streets empty and free parking is available.
Beautifully decorated Venetian palazzino. Great location to the harbor, fortress and restaurants. Quiet. Breakfast was delicious.
Pleasant and happy stay.
The hotel is simply beautiful. An old charm and at the same time with all perfectly functioning modern features. The staff is fantastic - friendly and very helpful. The location is superb - close to everything but very quiet.
Very friendly staff, great location but a little tricky to find.
The number of stairs with very heavy suitcases.
The styling of the room and its inclusions were very tasteful.
Only a hand held shower
Very comfortable & interesting place
Highly recommended and enjoyable experience
No negative coments
The hotel was a renovated Venetian mansion which had been sympathetically updated yet retained its character, Very comfortable, well-appointed and welcoming. The staff were helpful and considerate. There was also an excellent restaurant.
Lovely hotel, great welcome
I received such an amazing welcome when I arrived, so much so I immediately fell in love with everything. The hotel is beautiful and in the perfect location for a romantic city break. My room was split level with a lovely bathroom. Everything was spotless. Breakfast was delicious with lots of choice - good fresh ingredients. I ate dinner there on my last evening and the food was again delicious. I would certainly return.